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Accessibility Commitment at Zephyr Health

Zephyr Health is committed to ensuring our website is accessible to everyone, including people with disabilities. We believe accessibility is not just a legal requirement—it’s a reflection of our core values of dignity, inclusion, and equity. Our goal is to provide a digital experience that is welcoming, usable, and understandable for all individuals, regardless of ability or the technology they use to access our site.

Our Approach to Website Accessibility

We are actively working to meet the standards outlined in the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These internationally recognized guidelines help ensure that content is perceivable, operable, understandable, and robust for users who may rely on assistive technologies like screen readers, voice navigation, or keyboard-only navigation. This includes providing appropriate text contrast, adding alternative text to images, and structuring content with clear headings and logical order.

Ongoing Efforts to Improve Accessibility

Accessibility is not a one-time project—it’s a continuous process. As we design and update content across our site, we aim to:

  • Ensure all users can navigate the site using a keyboard alone
  • Maintain proper color contrast for legibility
  • Provide alt text for images and icons
  • Use semantic HTML and proper heading structures
  • Label forms clearly and consistently
  • Minimize use of flashing or moving elements that could interfere with user experience

We also regularly scan our website for accessibility issues using automated tools and manual checks. Any barriers identified are addressed as quickly as possible by our team.

Need Assistance or Want to Report an Issue?

If you are experiencing any difficulty accessing content on our website, or if you encounter an accessibility issue, we want to hear from you. Your feedback helps us make the experience better for everyone.

Please email us at [email protected] and include the following information:

  • The page or feature where the issue occurred
  • A brief description of the problem
  • The device or assistive technology you were using

We take all accessibility concerns seriously and will respond promptly to address the issue or provide an alternative solution.

Legal and Regulatory Standards

Our accessibility practices are guided by the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, and other applicable laws that ensure individuals with disabilities have equal access to digital information and services. We view compliance not as a checkbox, but as a responsibility aligned with our broader mission of supporting human dignity and mental wellness for all.

Ongoing Commitment

Zephyr Health will continue to prioritize accessibility in future website updates, content development, and digital tools. We are dedicated to creating an inclusive space—both in-person and online—where everyone feels seen, supported, and able to engage fully with the care we provide.