Privacy Policy
At Zephyr Health, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website or services. Our commitment to confidentiality and responsible data practices reflects our values of trust, respect, and transparency. Whether you’re browsing our website, contacting us online, or engaging with our care team, your privacy is protected every step of the way.
Information We Collect
We collect limited personal information to provide a secure, responsive, and personalized experience. This may include:
- Basic contact details (such as your name, email address, and phone number)
- Information submitted via intake forms, inquiries, or appointment requests
- Technical data such as browser type, IP address, device type, and pages visited
We do not collect or store sensitive health or medical information through this website unless you intentionally submit it via a secure form or HIPAA-compliant communication channel.
How We Use Your Information
We use your information only to support your interactions with Zephyr Health. Common uses include:
- Responding to questions or scheduling services
- Providing service updates or information you’ve requested
- Improving our website performance and user experience
We do not sell, rent, or share your personal information with third parties for marketing purposes. Any communications you receive from us will be related to your care or expressed interest in our services.
Data Protection and Security
We maintain administrative, technical, and physical safeguards to protect your data. Information you submit through our website is encrypted, and access is limited to authorized personnel who require it to perform their job duties. We regularly review our systems to prevent unauthorized access, loss, misuse, or alteration of data.
Use of Third-Party Tools
We may use third-party tools, such as Google Analytics or embedded forms, to understand how visitors use our website and improve its functionality. These tools may collect usage data such as browser type, pages visited, or device type, but they do not access your name, contact information, or medical details unless you voluntarily provide them. You may adjust your browser settings to manage cookie preferences at any time.
Your Rights and Choices
You have the right to manage your personal information. These rights may include:
- Requesting a copy of the information we have about you
- Requesting that we update or correct inaccurate information
- Asking us to delete or restrict certain data, as allowed by applicable law
- Withdrawing your consent to future communications
To exercise your rights or update your preferences, please contact us at [email protected].
Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Any revisions will be posted on this page, and we encourage you to review the policy regularly. Continued use of our website after changes are posted indicates your acceptance of the revised terms.
Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact us at [email protected]. We are committed to addressing your concerns with transparency and care.